- When will my order be delivered?
We accept BACS, cheques and all major debit and credit cards
For orders under 100kg
If you place your order before 1pm Monday – Friday, your order will be delivered the next working day (Monday – Friday, excluding public holidays).
For orders over 100kg (or over 8 boxes)
If your order is placed before 11:30am Monday – Friday, you will receive your order by pallet the next working day. Any orders placed after this time will be received two days later.
NB. Delivery times may vary for all orders going to Scotland, Northern Ireland and the Channel Islands.
- What payment methods do you accept?
We accept BACS, cheques and all major debit and credit cards.
- I am a trade customer and haven’t bought any Dinoshakes products before, how can I place an order?
If you do not have an account with Dinoshakes please call 0208 634 7032 to speak to one of the team to discuss your requirements.
- I am a trade customer and already have an account, how can I order products?
If you already have an account with Dinoshakes please email us at firstname.lastname@example.org
Please include your order, account number, site/delivery address and contact details and we will process your request.
Alternatively call us on 0208 634 7032 and we will help you with your order.
- I am an individual who is interested in your products. Where can I find them?
You can purchase our products online through our website. You can also call 0208 634 7032 and we can look at arranging a mail order for you.
- I am interested in your products and I am located outside of UK, can I place an order?
We distribute worldwide. For further information please email us on email@example.com or call us on +44 208 634 7032.
- Do you have a minimum order?
There is no minimum order but dependant on your account you may be subject to a carriage charge if your minimum spend is not met.
If you are an individual looking to order a product, you can order directly from our website.